Strategic Prospective Planning of Human Resources

Abstract

Aim: To develop a procedure for human resources planning of the hotel lodging process with a strategic prospective approach.

Methods and techniques: Analysis and synthesis for information gathering based on the review of the literature and documents on human resources planning, and prospective planning. The systemic structural method was used to analyze human resources planning through component breakdown.

Main results: A procedure for strategic prospective planning of human resources in hotel  lodging  was  developed. The  structural  analysis  method  and  the  cross-impact method were included in the prospective methods.

Conclusions: This procedure conferred new qualities to human resources planning. The  utilization  of  tools  associated  to  strategic  prospective  in  the  area  of  human resources led to considerations of possible future events that might create unbalances in the estimation of staff size. The capacity of determining the size of the staff with the required competences in a desired scenario for touristic facilities was a novelty in the pursuance of efficiency.

touristic facilities; human resources planning; lodging process; strategic prospective